Privacy Policy


Effective on November 1, 2013.

PT. EATIKI ("Qraved" or "we" or "us") is committed to protecting your privacy. We created this Privacy Policy ("Privacy Policy") to give you confidence as you visit the Qraved website or mobile site (the "Qraved Sites" or the "Sites"), Qraved Mobile Application (the "Qraved Apps") and use the Qraved services (the "Services") provided through the Sites, and to demonstrate our commitment to fair information practices and the protection of privacy. Your use of the Sites and the Services is governed by this Privacy Policy and the Terms of Use, but not does apply to any third-party sites that may be linked to them, or any relationships you may have with the businesses listed on Qraved.

The terms "we", "us", and "Qraved" refer to, and the terms "you" and "your" refer to you, as a user of The term "personal information" means information that you provide to us that personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

By using Qraved, you agree to be bound by the terms of this privacy policy. You may not use the Services if you do not accept the Privacy Policy.

I. Information We Collect and How We Use It

We collect several types of information from and about users of our Website, including information: by which you may be personally identified, such as name, username, photograph from Facebook, postal address, and e-mail address ("personal information"); that is about you but individually does not identify you, such as nationality, gender, postal code, occupation, annual income, and date of birth; and/or about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
- From third parties, for example, our business partners, such as Facebook.

The information we collect on or through our Website may include:
- Records and copies of your correspondence (including e-mail addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Your search queries on the Website.
- Images you're uploaded on the Website.


As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions, and patterns, including:

- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, browser type, user agent, cookie information, and referrer.
- A user agent is software acting on behalf of you, the user. A referrer identifies the origin of the User traffic before coming to Qraved (i.e., another webpage).

The information we collect automatically is statistical data and does not identify any individual. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.

The technologies we use for this automatic data collection include Cookies.
A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

When you visit this website, some information, such as the site that referred you to us, your IP and email address, and navigational information, may be collected automatically as part of the site’s operation. This information is collected both by Qraved directly and on behalf of Qraved by Google Analytics. Some pages on this website will also record mouse movement information using and you can find their privacy policy at This information is collected purely to improve the website and our service to you.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

II. Transfer of Information

We may distribute your submissions to third parties, as permitted pursuant to our Terms of Service. The third parties may in turn publicly display or publish your submissions in connection with their own websites and media platforms. When we distribute your submissions to third parties, we typically include your account name (but not your personal information unless you include your personal information in your submissions).

We may share your personal information with third parties to provide you with services that we offer through Qraved, conduct quality assurance testing, facilitate the creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your personal information other than to provide the services requested by you.

We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, "Affiliates") that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your personal information and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

We may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Service and Privacy Policy; (c) comply with legal processes, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena, or other similar governmental requests that we receive.

We may disclose information in the aggregate to third parties relating to user behavior in connection with the actual or prospective business relationships with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.


III. Review, Photos & Comments Moderation


Qraved is formed from user-posted reviews. To maintain the convenience of using Qraved, for cases such as multiple reviews, spam, Inappropriate reviews, photos and comments, and such content that does not comply with the rules set by Qraved, Qraved has the right to delete these reviews. Qraved has the right to make this decision without obtaining the consent of the User.


IV. Other Information

You may choose to provide us with another person's e-mail address so that person may be invited to create an account on this website and become your friend. We use this information to contact and, if necessary, remind that person about the invitation. By providing us with another person's e-mail address, you represent to us that you have obtained the consent of the person concerned as regards such disclosure to us of their personal information. All invitees are provided with the option not to receive further invitations. We may disclose such information if required to do so in order to comply with the legal process, as described above.

V. Links

Qraved may contain links to third-party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party websites.

VI. Controlling Your Personal Data

To the extent you include personal information in your submissions (such as a photo of yourself), third parties may be able to identify you, associate you with your user account, and contact you. Third parties can also associate you with your user account using the member lookup feature on Qraved, but only if the third party already knows your full name and you include information in your submission that allows the third party to distinguish you from other users who might share the same full name. Please do not include information in your submissions that you expect to keep private. In addition, you can reduce the risk of being personally identified by choosing a fictitious account name, though doing so could detract from the credibility of your submissions.

As a registered Qraved user, you can modify some of your personal information and your privacy preferences by accessing the "Profile" section of this website. For example, you may choose not to receive e-mail solicitations from Qraved by accessing the "Profile" tab on Qraved (after signing in) and updating your newsletter/notification settings.

VII. Security

Your account is password protected. We use industry-standard measures to protect the personal information that is stored in our database. We limit access to your personal information to those employees and contractors who need access to perform their job functions, such as our customer service personnel. If you have any questions about the security on Qraved, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy.

You hereby acknowledge that Qraved is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

VIII. E-Mails and Opt-Out

You may opt out of receiving any messages or newsletters from us by changing your notification settings under the "Profile" tab after you log on to Qraved. Unregistered users who receive e-mails from us may also opt out of receiving further e-mails by following the instructions contained in our e-mails. Despite your indicated e-mail preferences, we may send you notice of any updates to our Terms of Use or Privacy Policy.

IX. Reason for Permissions Needed on Qraved Mobile Applications

- Reading your address book is required if you need to share the app with your friends (explicit permission will be sought before this)
- SMS permissions are required if you need to share the app with your friends (again, explicit permission will be sought before this)
- Your contact information is sought to enable one-click sign-up (with explicit permissions) while inside the app and to write reviews for restaurants. We have a no-spam policy.

X. Terms and Modifications to this Privacy Policy

We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your personal information, we will notify you by sending an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our website.

These changes will be effective immediately for new users of Qraved. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the last e-mail you provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of Qraved following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

XI. Dispute Resolution

If you believe that Qraved has not adhered to this Privacy Policy you may write to Qraved at the following address
In your email, please describe in as much detail as possible ways in which you believe the Privacy Policy has not been complied with. We will investigate your complaint promptly.

XII. Contacting the Website and Access Your Personal Information

Upon written request, subject to certain exceptions, Qraved will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Privacy Officer, using the contact information above. When requesting access to your personal information, we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide the personal information that we hold about you. We may charge you a fee to access your personal information to cover our costs; however, we will advise you of any fee in advance, which will be no more than any maximum fee prescribed by law.


XII. Information Storage and Deletion


Qraved will store information as long as the user's account remains active and can make deletions in accordance with the provisions of the legal regulations. You may ask us to delete or remove your personal data by contacting us at


XIII. Unsubscribe

To unsubscribe from our mailing list, simply click on the unsubscribe link at the bottom of every marketing email and you will be opted out of all email communications.

Contact Information 


GoWork Plaza Indonesia, Plaza Indonesia 5th Floor, Jl. MH. Thamrin Kav 28 - 30, Jakarta Pusat 10350

Tel.: +62-2129223070




If you have any questions about this Privacy Policy, you can contact us using the contact information listed above.

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